RÉSUMÉ
Felice Ling
Born in Pennsylvania
Lives & works in Massachusetts
Experience
Blue Brick Ethnography LLC
2016 - Present Owner / Founder
Clients Include:
- Familiar Machines & Magic (robotics startup)
- Mayor's Office of New Urban Mechanics in Boston
- BEAM Interactive (BCG, Nuveen, Aruba, Flexera)
- ViacomNEXT
- Core Design Research
Motional
2023 - 2024 Principal UX Researcher
2021 - 2023 Team Lead UX Researcher
2020 - 2021 Founding & Senior UX Researcher
Odin / Luminopia
2019 - 2020 Lead UX Researcher
The MEME Design
2014 - 2016 Design Researcher
Education
2014 MA Program in Social Sciences (MAPSS)
University of Chicago
2010 BA in Anthropology and English
Amherst College
Skills
Ethnography
Contextual Interviews
Video Diaries
Expert Interviews
Card Sorts
Concept Testing
Usability Testing
Service Blueprints
Strategic Thinking
Patents
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Cserna, B., et al. (2023). Autonomous Vehicle Notification System. US Patent No. US-20230347920-A1. US Patent and Trademark Office. / Co-Inventor at Motional AD
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Ling, F., et al. (2023). Techniques for Finding and Accessing Vehicles. US Patent No. US-20230111327-A1. US Patent and Trademark Office. / Inventor at Motional AD
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Ling, F., et al. (2022). Ride Comfort Improvements in Different Traffic Scenarios for Autonomous Vehicles. US Patent No. US-20220355821-A1. US Patent and Trademark Office. / Inventor at Motional AD
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Ling, F., et al. (2022). Passenger Support System. US Patent No. US-20220345861-A1. US Patent and Trademark Office. / Inventor at Motional AD
Mentions
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"Innovation from the Edges": Using dscout to learn from users with access needs
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Motional, Boston University Partner on Navigational Assitance Research for the Blind
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"Wait for Me": Improving robotaxi accessibility through the push of a button
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How Motional is Making Driverless Vehicle Accessibility a Reality
Publications
2020 - VANISH Magic Magazine: "'You Don't Belong Here'"
2016 - MEME Visions Blog: "The Unsung Beauty of Mundanity"
2016 - MEME Visions Blog: "Smart Cities"
2016 - Busking Project Guest Blog Posts
2014 - "Perfect Strangers"
2014 - Genii Magazine: "Women Street Performers"
Awards
2015 University of Chicago's Earl S. Johnson Prize
Awarded to the student whose paper best combines high scholarly achievement with concern for humanistic aspirations and the practical applications of the Social Sciences